Your yacht charter guide

Frequently asked questions about yacht charter

FAQS

We have put together a selection of frequently asked questions for you to have a look at. It is important that you feel safe during the complete process of choosing and booking your charter yacht. Please do not hesitate to contact us at any stage should any of your questions be unanswered! Our main goal is to make your yacht charter experience as smooth and transparent as possible.

  • 1.
    How to choose my personal charter broker?

    Once you have made the decision to charter a yacht, the most important part is, to find your ideal charter broker. As with everything in life, it is all about the personal relationships. You will find that your charter broker is one of the key players in making or breaking your yacht charter holidays.

     

    It is important you find a charter broker you enjoy talking to and can communicate in a friendly and open way. The better your charter broker gets to know you, the more specific and detailed your holidays will be prepared.

     

    Long standing relationships between charter brokers and their clients mean perfectly prepared stays on board and the crew knowing about your wishes, likes and dislikes, before you even come on board.

     

    Your charter broker will take care of all the negotiations and preparations – including but not limited to the contracts, payments, restaurant reservations, transfers, on land excursions and so on.

     

    At SNS Yacht Charter our highest priority is to take care of your yacht charter holidays – many years of experience allow us to prepare everything into detail and make sure that all of your requirements are covered.

  • 2.
    What is included in the Charter Rate and what is APA?

    The charter rate includes essential provisions, such as the crew and their uniforms, onboard equipment, consumables, cleaning supplies, yacht insurance, linens, towels, and crew wages.
     
    The APA (Advanced Provisioning Allowance) is a prepayment made alongside the second instalment, typically transferred to the Captain 2 to 4 weeks before the start of the charter. This fund covers operational expenses during your trip, such as fuel, food and beverages, shore transportation, berthing fees, local taxes, and more. The Captain manages these expenses and keeps a detailed overview of all costs, which you can review at any time during the charter.
     
    Depending on the final expenses, you may either receive a refund ( which often clients choose to allocate towards the crew’s tip ) or there may be an outstanding balance, which should be settled before disembarkation. Any adjustments will be communicated via your charter broker or directly with you.

  • 3.
    When are payments due and what does the contract say?

    Generally, 50% of the charter fee is due when signing the contract, with the remaining 50%, along with VAT and APA, payable one month before embarkation. The contract, typically drafted by your charter broker, outlines key details like the charter dates, yacht specifications, rates, and embarkation/disembarkation ports. Most companies ( like SNS ) follow the MYBA charter agreement, ensuring clarity and legal protection.

     

  • 4.
    Is personal laundry service available on board?

    The availability of laundry services depends very much on the yacht's size, onboard facilities, and the number of crew members. Small amounts of laundry services are sometimes offered as a courtesy, but more delicate or extensive items may incur additional costs due to the need to outsource the service. These costs will be charged to the APA. 

     

  • 5.
    How many guests can join during the charter?

    The number of guests allowed onboard varies depending on the yacht's size and registration. Most yachts accommodate up to 12 guests for day trips, but it's important to confirm the specific limits on day and overnight guests before booking.

     

  • 6.
    Is it customary to leave crew tips at the end of the charter?

    Tipping the crew is customary and usually based on your satisfaction and location. In Europe, tips are generally around 10 - 15 % of the charter rate (excluding VAT), while in the Caribbean and U.S., tips typically range from 15 - 25%. However, this is entirely at your discretion. 

     

  • 7.
    Is the berth included in the charter rate?

    In some cases, the yacht's home berth may be included in the rate. However, berthing at additional ports is usually charged separately through the APA. If you plan to use the home berth during your charter, let us know so we can verify whether it's included.

     

  • 8.
    What water toys are available?

    Most yachts offer a selection of water toys, though the variety may differ. Additional toys can often be arranged upon request, but some, such as jet skis, may require proper licensing and adequate storage space. Be sure to inquire about the specific toys available onboard before booking.

     

  • 9.
    How does the crew prepare for my charter?

    Once the contract is signed, your charter broker will provide you with a preference sheet where you can indicate your likes, allergies, and any relevant medical information. This document is essential for the crew and the chef to tailor your onboard experience to your needs. The more detailed the information you provide, the better the crew can accommodate your preferences.

     

    It’s important to note that the level of personalization depends greatly on the yacht, its size, and the number of crew members onboard. Nevertheless, the crew will do everything possible, within their capabilities, to meet your preferences and ensure you have an unforgettable stay.

     

  • 10.
    Can I bring my own food and beverages?

    While the yacht’s chef typically handles all meals based on your preferences, you are welcome to bring any special items you’d like. If you have any particular wine or spirits you enjoy, these can be sourced in advance or brought aboard. Please inform your broker beforehand to ensure proper storage and preparation.

     

  • 11.
    What kind of luggage should I bring?

    Due to the limited space on board of most yachts, we recommend packing your belongings into soft luggage, which is easier to store away for the crew while you are on board.

     

  • 12.
    Is Wi-Fi available onboard?

    Most yachts nowerdays are equipped with Wi-Fi, but the speed and availability can vary depending on the location. Some areas with limited network coverage may experience slower connections. If high-speed or continuous access is crucial, check the yacht’s capabilities before the charter.

     

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